Some of our Website’s functionality can be used without revealing any personal information, though for features or services related to purchase or account creation, personal information is required. If you do not use these specific features or services on the Website, then the only information we collect will be “Non-Personal Information” (i.e., information that cannot be used to identify you). Non-Personal Information includes information such as the web pages that you have viewed or search parameters that you enter when viewing Peony Assortments. In order to access certain features and benefits on our Website, you may need to submit “Personally Identifiable Information” (i.e., information that can be used to identify you). Personally Identifiable Information can include information such as your name and email address, among other things. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to Peony Shop Holland. Inaccurate information may affect your ability to use the Website, the information you receive when using the Website, and our ability to contact you. For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.
What You Consent to by Using Our Website
What Information We Collect
We gather two types of information about users through the Website:
When users come to our Website, we may track, collect and aggregate Non-Personal Information indicating, among other things, which pages of our Website were visited, the order in which they were visited, when they were visited, and which hyperlinks were “clicked.” We also collect information from the URLs from which you linked to our Website. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Website. Although such information is not Personally Identifiable Information, we may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of his or her point of connectivity.
PERSONALLY IDENTIFIABLE INFORMATION
We collect Personally Identifiable Information that you provide to us when you sign-up for email updates or create an account with us, place orders, and/or send us email messages. Among other things, we may use the Personally Identifiable Information that you provide to respond to your questions, fulfill your peony orders, send you updates about peony prices, coupons, special offers, and send you email messages about Website maintenance or updates, among other things.
We use the following specific cookies on our website:
We also use 3rd party cookies as we use services from Facebook, Twitter, Google Plus, LinkedIn and Pinterest. These providers are used when you wish to like or share one of our website pages or peony images. We use Hotjar and Google for analytics and user statistics.
We may offer you the ability to receive updates either via email or by posting on portions of the Website only accessible to registered users. In order to subscribe to these services, you may be required to provide us with Personally Identifiable Information such as your name and email address.
From time to time, Peony Shop Holland may offer you updates prices through their newsletter or through the Website. If you desire to subscribe to our newsletter, you will be asked to provide us with certain information necessary for subscription. This information may include, among other things, your name and email address. Peony Shop Holland, or its third party service providers, may, for instance, collect certain information from you in conjunction. You are free to opt-out of our newsletters any time without any cause
Peony Orders and Purchases
When purchasing peonies through the Websites, you may be required to provide us with Personally Identifiable Information, such as your name, address, billing information (i.e., credit card information and billing address) (“Billing Information”), shipping address, email address and more. You do not need a credit card when placing orders for peonies at our website. Once your order has been approved, you may make payments via the Paypal buttons connected to your specific order. We do not store credit card information and payments are processed only at PayPal site.
Third Party Tracking
Third parties, including linked sites and applications (e.g., Facebook and YouTube), customer support services and data analytics services, may collect information about you in connection with your use of the Website (e.g., usage information). Such third parties may use tracking technologies in connection with the Website, which may include the collection of information about your online activities over time and across third-party web sites or online services. In some cases, third party tracking tools may only collect Non-Personal Information about your use on the Website. However, in other cases, such third parties may collect Personally Identifiable Information about you as they engage in these activities (e.g., customer support services may obtain your name and email address in conjunction with their support activities).
Confidentiality, Security and Retention of Personally Identifiable Information
Updating or Deleting Your Personally Identifiable Information
We maintain a procedure in order to help you confirm that your Personally Identifiable Information remains correct and up-to-date. You may update your Personally Identifiable Information by logging into the Website and visiting your user account page. Keep in mind, however, that even after updates to your Personally Identifiable Information, we may maintain and store older versions of such information within our databases, access logs and other records.
If you have any privacy-related questions or unresolved problems, you may contact us using the information provided below.
Protecting Children’s Privacy
Peony Shop Holland strongly believes in protecting the privacy of children. In line with this belief, we do not knowingly collect or maintain Personally Identifiable Information on our Website from persons under 13 years of age, and no part of our Website is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access this Website at any time or in any manner. We will take appropriate steps to delete any Personally Identifiable Information of persons less than 13 years of age that has been collected on our Website without verified parental consent upon learning of the existence of such Personally Identifiable Information.
Contacting Peony Shop Holland
Kadijkweg 51, 1614 MA, Lutjebroek, The Netherlands
Phone: +31 623 236 056